1. Introduction and scope
This Policy describes how Mobbe ("we", "the App") collects, uses, stores and protects your personal information when you use the Mobbe mobile application for iOS and Android and when you visit our website www.mobbe.app.
By creating an account or using the App, you accept the practices described in this Policy. If you do not agree, we ask that you do not use the App.
This Policy is also available in Spanish and Portuguese. If there are differences between versions, the Spanish version prevails.
2. Data controller
The party responsible for the database and for the processing of your personal data, under Law 25,326 on Personal Data Protection of the Argentine Republic, is Mobbe, identified by the following details:
- Controller: Mobbe
- CUIT (Argentine tax ID): 20-39671135-5
- Address: Calle 56 N° 1183, La Plata (1900), Buenos Aires, Argentina
- Privacy contact: appmobbe@gmail.com
You can send any question about your personal data or about this Policy to that email.
3. What data we collect
Account data
When you sign up with an email and password, with Apple or with Google, we collect your name, your email and, if you sign in with Apple or Google, the profile photo those providers share with us (if you authorize it).
Physical profile
During onboarding we ask for your sex, date of birth, height and weight, to calculate your training goals, personalize your routines and, if you use Nutrition, estimate your daily calorie and macro goal.
Discomfort and how you train
In onboarding you can tell us whether you have discomfort in any area (shoulder, elbow, wrist, neck, lower back, hip, knee or ankle), add a note of up to 200 characters, which muscles you want to prioritize and how you like to train (how you organize your week, which techniques you use, how many reps and with what equipment). It is optional. We use it only to build your routine and we save it in your account to build it again. Mobbe does not diagnose and does not replace a health professional.
Weight and body measurements
If you log your progress, we save the weight, body fat percentage and measurements (chest, waist, hips, biceps, thigh) that you enter manually.
We do not ask for your medical history or photos of your body. The discomfort you tell us about is optional and only serves to build your routine.
Nutrition: goals and meal plan
If you use Nutrition, in addition to your physical profile we save:
- To estimate your daily goal: your objective, the timeframe and the stages of your plan, the pace you choose and your activity level.
- The result of the "Does any of these apply to you?" check: only whether your plan needs a professional (yes or no) and the date you marked it. We do not save which of the options you marked: that answer stays on your phone while you complete the screen. If you clear it in Profile, we also delete the date.
- Your allergies and intolerances, which you choose from a list (for example, gluten, lactose, peanuts or shellfish). If you choose "Other", we save only that option, without details.
- Your preferences for building the plan: type of diet (for example, vegetarian), foods you do not eat, number of meals and their times, time to cook, intermittent fasting and the supplements you add to the plan.
- Your meal plan, the foods you swap and the meals you log ("I had it", "I ate something else" or "I skipped it"), with the calories and macros of what you logged.
- At each review: your weight that day, which you enter yourself or, if you authorize it, we read from Apple Health or Health Connect, the optional answers about hunger, energy, recovery and how the plan went for you, and what you decide.
- How you follow the plan (logging your meals or just viewing it) and whether you want reminders at the time of each meal.
For users under 18 we do not calculate goals or build a meal plan: they only see general guidelines, without amounts.
Health data (sensitive data)
Your physical profile, your discomfort, your weight and your measurements, your physical activity and what you enter in Nutrition are health and body data. See section 4 to learn how we ask for your consent and how to withdraw it.
Physical activity (Apple Health / Health Connect)
If you authorize it, we read activity data, data from your workouts and data from your body profile from Apple Health or Health Connect. See section 7 for details.
Training, diets and supplements
We save your workout sessions, sets, weights lifted and notes, as well as the diets you load or activate and the supplements you log in the App. With PRO, a summary of your workouts is used in "Create with AI" (see below).
Routines and meal plan with AI
If you import a routine with AI, if Mobbe builds your routine with AI or if you build a meal plan, data is sent to an external artificial intelligence provider. See section 8.
Purchases and subscription
If you subscribe to PRO, we receive the status of your subscription through RevenueCat: the plan, whether it is active or in a trial, whether it renews and until when. Payment is processed by the store where you bought it (Apple's App Store or Google Play): we do not receive your card or payment method details. See section 6.
Use of the application
We collect usage events (which screens you visit, which buttons you tap, whether you completed onboarding) through our analytics provider, linked to your account and your email.
Device information
We collect technical data such as the device model, the operating system version, the App language, the region set on your phone and an installation identifier, to show you the App in your language, to make push notifications work and to diagnose errors.
Website visits
When you visit www.mobbe.app we record, without cookies and without storing anything in your browser, which pages you view, which site or campaign you came from, which download buttons you tap, your device and browser type, your approximate country (estimated from your IP address) and how fast pages load. These visits are not linked to your App account.
Android launch notice
If you leave your email on the website so we can tell you when Mobbe is out on Google Play, we store that email, the language and the part of the site where you left it. We use it only for that notice and delete it after sending it, or earlier if you ask us at appmobbe@gmail.com.
4. Health data and your consent
To build your plan, Mobbe uses health and body data. Law 25,326 considers health-related information to be sensitive data, so we use it only with your express consent. This consent covers:
- Your weight, your height and your body measurements.
- Your discomfort or injuries and their note.
- Your steps, your heart rate and your active energy from Apple Health or Health Connect, and the rest of the data we read from there (see section 7).
- Your sex and your date of birth.
- Your Nutrition goals, your meal plan and the meals you log.
What we use them for
Only to build and adjust your plan (your routine, your daily goal and your meal plan), to show you your progress and your activity and, if you turn on the leaderboard, to show your steps (see section 9). To build your routine with AI, some of them are sent to an external artificial intelligence provider without your name or your email (see section 8). We never sell your health data or use it for advertising purposes.
How you give your consent
- If you create an account, you give it in the Health step of onboarding, when you tap the button to continue, below the notice "By continuing, you agree to let Mobbe use your health and body data to build your plan."
- If you already had an account, we ask for it only once on Home, with the same notice, and you give it by tapping "Got it".
- We save when you gave or withdrew it, the version of the text, where in the App you did it, your platform (iOS or Android) and the App version, so that we can prove it. That record is deleted when you delete your account.
How to withdraw it
You can withdraw your consent whenever you want from the App, in Profile → Account → Privacy → Health data → Withdraw consent, or by writing to us at appmobbe@gmail.com. In the App you have two options:
- "Withdraw only": from that moment we stop using all of this data, including for "Create with AI". We pause Nutrition (your meal plan and its reminders), logging your weight and your measurements and reading Apple Health or Health Connect, and we no longer send your sex, your age, your height, your weight or your discomfort to the artificial intelligence. On Android we also remove the Health Connect permission. What you have already entered stays saved in your account, without being used, until you delete it or delete your account.
- "Withdraw and delete my data": in addition, we delete from our server and from your phone your weight and your measurements, your steps, the heart rate and energy from your watch saved in your workouts, your discomfort and its note, your sex, your date of birth and your height, and everything in Nutrition: your goals, the stages of your plan and their reviews, your meal plans, the meals you logged, your preferences, your allergies and intolerances and the flag for whether your plan needs a professional. We also remove those data from the records of AI requests that we still keep (see section 8). You need a connection to delete them. Your other phones delete them the next time they sync.
In both cases we stop using your health data and you keep your workouts, your routines, your exercise history, your diets, your fasting and your supplements, and you can keep using them. No one is required to give us sensitive data. If you change your mind, you can give it again with "Give consent"; if you deleted your data, you will have to enter it again.
Nutrition check, allergies and intolerances
The flag for whether your plan needs a professional and your allergies and intolerances are also health data. In addition to the consent above:
- Answering the check and marking allergies is optional.
- If you do not answer the check, we cannot calculate your goal or build a meal plan for you. If you do not mark your allergies or intolerances, your plan may include foods that contain them.
- We use them only with your express consent, which you give us by entering them on those screens, and only to remove from your plan the foods you cannot eat and to know whether your plan needs a professional.
- You can revoke that consent whenever you want: by clearing the check in Profile, by removing your allergies from your preferences or by writing to us at appmobbe@gmail.com.
- We do not send the flag or your allergies and intolerances to the artificial intelligence (see section 8) or to our analytics provider.
5. What we use your data for
6. Providers and international transfers
We share data with the following providers, which act as data processors on our behalf:
- Supabase (database and authentication): data hosted in Brazil.
- PostHog (usage analytics): data hosted in the United States. It receives your App usage events together with your email, and website visits without identifying you.
- OpenAI (artificial intelligence to build and import routines, and backup for the meal plan if Anthropic is unavailable or fails): company based in the United States. See section 8.
- Anthropic (artificial intelligence to choose the foods of your meal plan and to translate the catalog content): company based in the United States. See section 8.
- RevenueCat (subscription and purchase management): company based in the United States. It receives an internal identifier of your account, the data of your App Store or Google Play purchases (plan, price, dates and subscription status) and technical device data. We do not send it your name or your email.
- Apple (payments on iPhone): processes subscription charges through the App Store, with your Apple ID and under its own terms and privacy policy. We do not receive your card or payment method details.
- Google (payments on Android): processes subscription charges through Google Play, with your Google account and under its own terms and privacy policy. We do not receive your card or payment method details.
- Apple and Google: if you sign in with those providers, or if you use an iPhone/Android, they process data under their own privacy policies.
- Expo: push notification infrastructure (Apple Push Notification service and Firebase Cloud Messaging).
To translate the content of our catalog (exercises, routines, diets and foods) into other languages we use Anthropic, a company based in the United States. For this we do not send it personal data: what you enter yourself is not translated.
When an international data transfer applies, we make it only with providers that offer adequate data protection safeguards.
We do not sell your personal information to third parties or use it for advertising purposes.
7. Apple Health and Health Connect
If you authorize it, the App reads data from Apple Health (iOS) or Health Connect (Android). This is read-only access: the App never writes or modifies data in Apple Health or Health Connect, and it does not read this information in the background.
- Steps, distance and active energy: to show you your activity. They are synced with our server so you can see your history, even if you change devices, and they only appear on the steps leaderboard if you turn it on (see section 9).
- Heart rate and workouts from your watch: to show you how each workout went. With each session we save the average heart rate, the maximum, the heart rate zones and the active calories.
- Resting heart rate, heart rate variability and VO2 max: shown in Progress and not saved on our server.
- Weight and height, and on iOS also your date of birth and your sex: to complete your profile when you start. If you use Nutrition, we also read your weight to suggest it at each review of your plan; we save it only if you confirm it.
- We never use your health data for advertising purposes.
- We never sell your health data to third parties.
- If you withdraw your consent for health data (see section 4), we stop reading Apple Health and Health Connect. On Android we also remove the Health Connect permission.
- You can revoke access at any time from your device Settings (Settings → Privacy & Security → Health → Mobbe, or the equivalent in Health Connect).
8. Artificial intelligence
If you import a routine with AI from a text, a PDF or a photo, that content is sent to an external artificial intelligence provider (see section 6) to read your routine and organize it into days, exercises, sets and reps. Before the first submission, the App shows you a notice and sends nothing until you accept it.
If you choose to have Mobbe build your routine, we send the artificial intelligence provider your onboarding answers (goal, experience, days and minutes, place, sex, age, height, weight, discomfort and its note, muscles to prioritize and how you train) and the App's exercise list, without your name or your email. When you confirm your commitment in onboarding you accept this submission. We keep each request and its result for 30 days to avoid repeating calls and to review errors; after that we delete the answers and the generated routine from that record and only a technical record remains (latency, cost and result).
With PRO, in "Create with AI" we send the artificial intelligence provider the answers you reviewed (the same as in onboarding, including your discomfort, its note and how you train), a summary of your logged workouts from the last 8 weeks and the App's exercise list, without your name or your email. The summary is put together by Mobbe: how many times per week you trained against your goal, which days and exercises you skipped and in which exercises you progressed or plateaued, in percentages and reps. It does not include dates, your weights, the names of your days or the names of your own exercises. If you withdrew your consent for health data (see section 4), we do not send your sex, your age, your height, your weight, your discomfort or its note. When you tap "Create routine" you accept this submission. It is kept the same way as in onboarding: 30 days.
If you build a meal plan, before the first plan the App shows you a notice and sends nothing until you accept it. To choose the foods for each meal, we send the artificial intelligence provider only the foods in our database that you can eat, already filtered by Mobbe according to your allergies, your intolerances, the foods you do not eat and your type of diet, with the place of each one in the meal, your meals and their times, your fasting window if you have one and your goal. We do not send your name, your email, your allergies or intolerances, the flag for whether your plan needs a professional, your weight, your age or your sex. The AI only chooses combinations of foods: the amounts are calculated by Mobbe. We keep each request and its result for 30 days to review errors; after that we delete them from that record and only a technical record remains (latency, cost and result). The plan you accept stays in your account. If you withdrew your consent for health data (see section 4), we do not build meal plans.
- We send only what you upload, together with the App's exercise list to match each exercise. We do not send your name, your email or other data from your account.
- Everything in the text, the PDF or the photo is sent. If your routine has data you do not want to share (for example, a name or a phone number), delete or cover it before importing it.
- We do not store the text, the PDF or the photo on our servers. We save the resulting routine when you confirm it, the number of imports you used (for AI import and the daily limit) and a technical record of each import (file type, size and result), without its content.
- Anthropic and OpenAI may keep the data they receive through their APIs for up to 30 days, unless zero data retention applies. They may keep it longer if the law requires it or if they need it to monitor abuse.
- Under Anthropic's and OpenAI's terms for their APIs, this data is not used to train their models.
- The results generated by the AI are for guidance only: review them before using them (see also the Terms and conditions).
9. Information visible to other people
Mobbe has a steps leaderboard, and appearing on it is optional. No one sees you on the leaderboard until you turn on "Appear in the leaderboard". As long as you do not turn it on, only you see your position: no one else sees your name or your steps.
If you turn it on, your name, your profile photo, your steps and your position are visible to anyone who uses Mobbe and opens the leaderboard. The name shown is the one in your profile: you can change it in Profile → Account → Change name.
You can stop appearing whenever you want: turn off "Appear in the leaderboard" in Profile → Account → Privacy.
From the leaderboard you can report another person (for example, if their name or their photo is inappropriate) and hide them so you stop seeing them. To review it we save who made the report, who is reported, the name and photo that person had at that moment, the reason and the details you write. We review the reports we receive. You can show the people you hide again from the leaderboard.
10. Retention and deletion of your account
We keep your data as long as you have an active account. If you clear in Profile that your plan needs a professional, we delete at that moment the date on which you had marked it. If you withdraw your consent for health data with "Withdraw and delete my data", we delete those data at that moment, without deleting your account (see section 4). You can delete your account at any time from the App, in Profile → Account → Delete account. When you do:
- We delete your login account and the associated data: sessions, sets, routines, diets, supplements, body measurements, steps, notes, your training preferences and the status of your subscription.
- We also delete everything in Nutrition: your goals, the stages of your plan, your meal plans, the meals you logged, your reviews, your preferences, your allergies and intolerances and the flag for whether your plan needs a professional, with its date.
- We delete the record of your consent for health data.
- We keep an internal audit log for security reasons, with the history of changes to your training preferences. It does not include your allergies, your intolerances or the flag for whether your plan needs a professional.
- Your discomfort, its note and how you train are deleted with your account.
- If you have already used AI import, we keep a code derived from your email with SHA-256 (a hash) and, if you signed in with Apple, another derived from your Apple identifier. We do not keep your email or your identifier: these codes only serve to prevent a new account with the same data from getting AI import again ahead of time. We delete them after 12 months.
- Deleting your account does not cancel your PRO subscription: you keep being charged until you cancel it in the store where you bought it (App Store or Google Play). See the Terms and conditions.
- The store (Apple or Google) keeps the record of your purchases under its own policies. The purchase history in RevenueCat and the usage events in PostHog remain linked to an internal identifier, without your name or your email: when you delete your account we remove your email from PostHog.
You can also ask us to delete your account without using the App: see Delete your account.
11. Your rights
Under Law 25,326 on Personal Data Protection of the Argentine Republic, you have the right to access, rectify, update and delete your personal data, and to revoke at any time the consent you gave us. You can exercise these rights by writing to us at appmobbe@gmail.com. You can also withdraw the consent for your health data from the App (see section 4).
The data subject has the right to exercise the right of access to their personal data free of charge at intervals of no less than six months, unless a legitimate interest is shown, as established in article 14, paragraph 3 of Law 25,326.
The Agencia de Acceso a la Información Pública (Argentina's Agency for Access to Public Information), in its capacity as Control Body of Law 25,326, has the power to handle complaints and claims filed regarding non-compliance with personal data protection rules.
12. Minors
Mobbe is intended for people over 13 years of age. If you are a minor under the laws of your country, you need the consent of your parent or legal guardian to use the App.
For users under 18 we do not calculate calorie goals or build a meal plan: in Nutrition they only see general guidelines, without amounts.
13. Security
We apply reasonable technical and organizational measures to protect your information, including per-user access control and encryption in transit. No system is 100% secure, and we cannot guarantee the absolute security of your information.
14. Changes to this Policy
We may update this Policy from time to time. If we do, we will publish the new version on this page and update the "Last updated" date at the top of this document, which shows when it was last reviewed.
15. Contact
For any questions about this Policy or about your personal data, write to us at appmobbe@gmail.com.