In the app
- Go to Profile › Account.
- Tap Delete account.
- Type DELETE and confirm. If you signed in with Apple, we also ask you to confirm with Apple.
Without the app
Write to appmobbe@gmail.com from your account's email, with the subject "Eliminar cuenta". We answer and delete your account within 30 days.
What is deleted
Your account and all its data are deleted: your profile, your workouts, your routines, your health and nutrition data, your progress and your photos. They cannot be recovered.
Deleting your account does not cancel your subscription. If you have an active one, cancel it in the store where you bought it (App Store or Google Play): otherwise you keep being charged.
What we keep
- An internal audit log for security reasons, with the history of changes to your training preferences.
- If you used AI import, a code derived from your email (a hash, not your email) and, if you signed in with Apple, another derived from your Apple identifier. We delete them after 12 months.
- The purchase history in RevenueCat and the usage events in PostHog, linked to an internal identifier, without your name or your email. The store keeps the record of your purchases under its own policies.
More details in the Privacy policy.